Delivery & Returns

RETURNS

Returns of unopened items are accepted within 14 days from date of purchase with a valid proof of purchase

Any customer wishing to exercise this right must notify the vendor at either of the following: in writing to The Isle of Skye Paint Company, Bridge Road, Portree, Isle of Skye, IV51 9ER, by telephone to 01478 612379 or by email to skyepaint@btinternet.com.

As a further condition of the right to return, customers must also arrange (at their own expense) to return the goods in a saleable condition to the address referred to above as soon as possible. If the vendor pays the return cost then this will be deducted from any refund. The goods will be deemed returned when actually received by the vendor at the said address.

Pending the return of the goods they must be kept in good condition.

Customers shall be entitled to a full refund (less any charges referred to above) on full compliance with the foregoing

1. Any goods made to customers’ specifications or clearly personalised are excluded from  the right to cancel
   

Where goods delivered by the vendor are received by the customer damaged, the vendor must be notified within 24 hours of delivery in order for replacement goods to be re-sent free of charge.  No such claims will be accepted after the 24 hours has elapsed.

If you purchased goods from one of our stockists, please contact them directly for their specific returns policy.

DELIVERY

Mainland UK standard shipping: £6:95. Free UK delivery when you spend over £100!

Remote Areas

All deliveries to the Isle of Wight, Isle of Man, Isles of Scilly, Northern Ireland, the Channel Islands and Scottish Islands are charged at cost, we will contact you with a delivery cost when we have received your order and you will be given the opportunity to proceed. Alternatively, you may wish to contact our Sales Team on 01478 612379 or Email skyepaint@btinternet.com for a delivery quotation before you place your order.

Please note that we cannot deliver to P.O. Boxes.